Skill Building Workshops
Thursday November 2, 1:00 - 5:00 pm

Workshop #1
Rethinking Negotiation:
Advanced Practice Skills for Negotiators and Mediators

Christopher Honeyman is co-editor of The Negotiator's Fieldbook (American Bar Association, 2006). With 80 contributors representing 27 different fields, this book is the most ambitious effort yet mounted to try to make sense of negotiation in all its dimensions. In this workshop, Chris will use material from the book to illustrate how some new and remarkably varied discoveries can be put to immediate use in negotiation and mediation practice. Using interactive exercises, Chris will lead participants through an exploration of different styles of negotiation and when to use them; negotiation skills that have proven most effective; and how mediators can promote more effective behavior.

Presenter:
Christopher Honeyman is a consultant, mediator and arbitrator based in Madison, Wisconsin and Washington, DC. He has served as a neutral in more than 2,000 cases and has advised businesses, nonprofits, government agencies, universities and foundations throughout the U.S. and in other countries on dispute resolution infrastructure issues, quality control and ethics. He has led a fifteen-year series of large-scale research and development projects funded by the Hewlett Foundation, and is the author or co-author of more than 50 articles and book chapters.

Workshop #2

Critical Conditions:
Using Negotiation Skills in Clinical Health Settings

We negotiate all the time. It is what we do when we cannot get what we need or accomplish our goals unilaterally, when we need to make joint decisions with others. The health care environment demands constant negotiation with colleagues, patients, and their family members. Your skill as a negotiator is critical to your ability to get things done and to maintain positive, productive relationships. This interactive workshop will allow you to understand and analyze negotiations—whether your own or others; to diagnose problems and opportunities; and to improve your ability to ‘change the game.’

Presenters:

Adele Keeley is Nurse Manager of an 18-bed Medical Intensive Care unit at Massachusetts General Hospital in Boston. She also serves as one of two Principal Investigators of a study on “Merging Palliative Care in the Critical Care Setting” funded by the Robert Wood Johnson Foundation. Adele holds an M.A. in Dispute Resolution from the University of Massachusetts, Boston and a BSN from Salem State College in Massachusetts.

Susan Morash is currently Nurse Manager of a 24-bed inpatient general medical unit at Massachusetts General Hospital in Boston, and oversees a staff of 50. Susan holds an M.A. in Dispute Resolution from the University of Massachusetts, Boston and a B.S. in nursing from the University of Massachusetts, Amherst.

Workshop #3

Facilitation: An Introduction for Beginners and Practitioners

There is a broad range of occasions in one’s professional life that call for the use of effective facilitation. Given this range, the dynamics of facilitation vary; however, there are some basic facilitation skills that can be useful whether you are a manager who occasionally runs meetings, a neutral outsider hired to manage a decision-making process, or a mediator helping to resolve a conflict. This workshop will overview the types and uses of facilitation, highlight ways to diagnose the appropriate role to play as a facilitator in a given context, and introduce a set of concepts and skills for facilitation that are applicable in a wide range of situations. The session will also identify and provide practice in managing common facilitation challenges using interactive exercises. All workshop participants will be asked to complete a brief survey prior to the workshop, to share experiences and interests that will help guide the training content.

Presenter:
Stacie Nicole Smith is a Senior Associate at the Consensus Building Institute, a preeminent public dispute resolution organization based in Cambridge, MA. Ms. Smith works as a trainer, facilitator, and mediator in the context of multi-party public consensus building processes and disputes. She specializes in work with communities, educational contexts, and curriculum development. In addition to her Senior Associate work, Ms. Smith is the Director of the Workable Peace Project at CBI.

Note:

Workshops will run concurrently, so participants cannot attend more than one;

workshop fees [$50/student & $75/ professional] are not included in basic conference registration.