Opening Plenary

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CONFERENCE SCHEDULE

Thursday, November 2, 2006

12:00 – 1:00 P.M.	Registration
1:00 – 5:00 P.M.	Skill-Building Workshops

Friday, November 3, 2006

8:15 – 9:00 A.M.	Conference Registration Breakfast Buffet
9:00 – 9:30	Opening Plenary
9:30 – 12:00	Concurrent Sessions I
12:00 – 1:30	Luncheon Speaker: Kenneth Kressel, PhD
1:30 – 4:00	Concurrent Sessions II
4:15 – 5:30	Film Showing: *When Things Go Wrong: Voices of Patients and Families* Panel Discussion Medical Error: Managing Conflict When Things Go Wrong
5:30 – 6:30	Reception
6:30 – 9:00	Banquet Speaker: Dr. Tom Delbanco

Saturday, November 4, 2006

Opening Plenary
Friday November 3, 9:00-9:30 am

Chancellor Michael J. Collins, M.D.
University of Massachusetts Boston

David Matz, J.D.

Director, Graduate Programs in Dispute Resolution
University of Massachusetts Boston