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Insights and Skills for Managing Conflict

The UMass Boston Graduate Programs in Dispute Resolution are designed to provide students with the ability to understand and intervene effectively in conflict situations. You’ll learn about the causes, dynamics, and consequences of conflict in different settings, from organizational to international; you’ll learn about strategies for preventing conflict and skills for intervening in and managing conflict.

Conflict resolution skills are needed, useful, and valued in a broad variety of careers. Our graduates go on to jobs in a broad range of fields including business management, government service, health care, environment, information technology, and international service.

The coursework combines research and theory with field experience and practical skills.  Our faculty members are both respected scholars and active practitioners. The curriculum is interdisciplinary, combining concepts from law, business management, international relations, policy studies, sociology, psychology and organizational development.

We welcome both part-time and full-time students.  You can earn a Master of Arts degree in 2 years of full time study, or spend one year and earn a Graduate Certificate.  It's also possible to enroll for individual courses.  All our classes are held during evening and weekend hours, allowing you to fit your education into your busy life around work and family. You’ll also be able to take advantage of the many opportunities Boston has to offer for internship and practicum placements.